The University of Alcala (UAH) has a long history in Public Services Interpreting and Translating from the FITISPos

(Formación e Investigación en Traducción e Interpretación en Servicios Públicos, https://www3.uah.es/traduccion)

Research Group, from the Department of Modern Philology (Translation area). The group’s main objective is to research the

quality of linguistic communication with foreign population – mainly migrants. It’s research is based on a multidisciplinary

approach, studying mainly multicultural issues, related to ethnic minorities in which the linguistic aspect plays a prominent

role, hence its link with translation and interpreting. The research group is continuously active both with regards to training

and research. Its research and training capacity can be seen in different dissemination channels such as training (European

Master’s Degree, specifically in Translation and Interpreting in Public Services, http://www3.uah.es/mastertisp-uah.es) and

regular organization of a series of national and international meetings of academic and professional experts from different

fields, the many projects developed by the group promoting action-research initiatives in which researchers and

professionals, interacting in a process of constant feedback, are able to adapt training proposals to professional reality, but

also to act on this professional reality, in order to adapt it to the proposals of good practices that are developed from the

academic sphere. The group is made up of 17 researchers, out of which 10 are full-time professors at the University of

Alcalá. https://fitisposgrupo.web.uah.es.

The full time staff/researchers participating in this project are: Carmen Pena Díaz, PhD, Senior Lecturer in Translation at the

Department of Modern Philology from the University of Alcalá; Carmen Valero Garcés, PhD, Professor in Translation at the

Department of Modern Philology from the University of Alcalá; Bianca Vitalaru, PhD, Lecturer at the Department of Modern

Philology from the University of Alcalá; Raquel Lázaro Gutiérrez, , PhD, Lecturer at the Department of Modern Philology

from the University of Alcalá; and Mar Sánchez Ramos, PhD, Lecturer at the Department of Modern Philology from the

University of Alcalá. All have experience in research and management of multicultural and multi linguistic projects.